Shipping

 

Payment

 

Account Information

 

Company Information

 

 

 

Shipping

Q: I am outside of the United States, will you ship to me?
A: At this time, we only ship within the USA, Canada, and Mexico. Please contact us for more information.

Q: How much will shipping cost?
A: Shipping will depend on the total weight and size of your order, and will be calculated on the checkout page.

Q: Will I be given a total with shipping at check out?
A: Yes, all customers will receive a total including shipping costs at check out.

Q: How long will it take to ship my order?
A: For in stock items, packages are sent within 2 business days of receiving payment. We only ship items Monday - Friday, 8:30am - 5pm CST. Shipping time will vary depending on your location. If items are not in stock, we will contact you with an estimated ship date.

Q: When will I know when my order has shipped?
A: You will receive an email from either us or the shipping carrier when your order has shipped. Also, if you have an account with us, your account will be updated to show that your order has shipped.

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Payment

Q: What types of payment do you accept?
A: We accept the following credit & debit cards:
Visa
Mastercard
Discover
American Express

Q: If I create an Account with you will my credit card information be kept on my account?
A: No, we do not have access to credit card information.

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Account Information

Q: What is a Wish List? How do I use it?
A: On all of our item listings you will see a button with the words 'Wish List' on it directly under the 'Add To Cart' button. If you see an item that you might want to purchase later, you can click on the Wish List button to add the item to your Wish List. You must have an account, and you must be logged into your account, when you want to add items to your Wish List. 

Q: I am having trouble with the check out, what should I do?
A: Email or call us, and we will be happy to help you with your order.

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Company Information

Q: Where are you located?
A: We are located in Crown Point, IN, USA

Q: What is your return policy?
A: Please see our Return Policy.

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